Request the name of the COFO Trial participating business name, name of the person filling in this feedback request and the role you provide to the business ?
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Did you have difficulties implementing the process of food scrap collection and separation?
Did you collect compostable products in your COFO collection?
Throughout the trial, you received regular emails to inform, update and support your business in implementing COFO smoothly. How did you feel about the emails?
Please indicate your level of agreement out of 10 (10 = most, 1 = least) with the following statement:
Has the COFO trial made you more more aware of the volume of food waste your business generated?
Have you identified ways that your business could reduce this volume?
Have you changed / will you change any process in your business to reduce food waste going to landfill (other than COFO) since starting the trial?
Would you participate if a permanent COFO service was to be offered?
By how much (approximately) has the COFO trial reduced your waste to landfill?
Would the COFO trial make you likely to reduce your bin size or collection frequency if you had an organics bin?
Has the COFO trial made you consider a dry recyclable (yellow bin) service or increased recycling services?
Do you have any feedback on the COFO collection logistics (e.g., pickup times and days, bins, etc.)?
For our future learnings, can you please share what worked 'in Cafe' to help you and your staff separate the food waste (e.g., bench top caddies)
Did you use the compostable liners provided?
Were there any specific difficulties with training staff to use COFO system (e.g., need more clarity in instructional information provided; difficult to place buckets in the Cafe' in a location to encourage use; difficult to seperate packaging etc) ?
Do you have any comments or feedback on either the bin size at the kerb (currently 140L) or in Cafe' collection buckets (e.g., bins/buckets too small; insufficient number of bins/buckets)?
Do you have any comments or feedback on the hygiene of either the bin at the kerb or in Cafe' collection buckets?
Thank you very much for participating within this important COFO trial please indicate below if your business would appreciate an exit trial interview to allow us the opportunity to fully understand your COFO trial experience and gain maximum learnings:
Please share below any other thoughts or feedback about the COFO Trial you may have: