Library Customer Satisfaction Rating 2022

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Consultation has concluded

Thank you for being a valued Townsville CityLibraries customer. Your opinion is important to us and we would like to get your feedback on how we’re doing.



Simply answer three questions to help us improve our customer experience for you and the Townsville Libraries community.


This satisfaction survey will be open from Monday 11 April 2022 and run through to Monday 2 May 2022.


You can provide your feedback by accessing the survey tool located below.

Thank you for being a valued Townsville CityLibraries customer. Your opinion is important to us and we would like to get your feedback on how we’re doing.



Simply answer three questions to help us improve our customer experience for you and the Townsville Libraries community.


This satisfaction survey will be open from Monday 11 April 2022 and run through to Monday 2 May 2022.


You can provide your feedback by accessing the survey tool located below.