Townsville City Council welcomes you to join the conversation on a range of projects and initiatives in our community. Your feedback will contribute to guiding Council decisions and planning for the future - growing Townsville.

Have Your Say Townsville

Townsville City Council is currently reviewing the Customer Service Standard for Water Services.Under Division 3 of the Water Supply, Safety and Reliability Act, Townsville City Council, as a water service provider, is required to prepare a proposed customer service standard for its registered water and wastewater services. This was last done in 2019. As part of the agreement, the service standard must be reviewed every five years, meaning the next review is due in 2025.The standard outlines Council&rsquo;s commitment to providing reliable, high-quality water and wastewater services to both commercial and residential customers within the declared service area.The proposed changes in the draft of the Customer Service Standard for Water aim to improve the plan&#39;s relevancy, efficiency and communicate its message clearly and concisely for better understanding. As part of this review, Council is seeking feedback from the community, which can be used to help update the Customer Service Standard for Water.The proposed draft seeks your input on the following areas:<ul><li>Notice periods for planned service interruptions</li><li>Response times to water and sewage incidents</li><li>Supply pressure and flow</li><li>Communication of changes and interruptions to service</li></ul>How can you get involved?Council is inviting your input on the proposed draft. This is your opportunity to share your views through a formal submission before the draft is finalised.The proposed draft is available for download in the Documents section on the left-hand side of this page.For more information on the proposed changes to the Customer Service Standard for Water, please contact Townsville Council Water Services at 13 48 10 or via email at <a href="mailto:tccwaterops@townsville.qld.gov.au">tccwaterops@townsville.qld.gov.au</a>.How do you make a submission?<ul><li>To ensure your submission is properly considered, it must:</li><li>Be signed by each person (the submission-makers) who made the submission</li><li>Be received between Monday 14 April and Monday 12 May 2025</li><li>Include the name and residential or business address of all submission-makers</li><li>State the grounds, facts, and circumstances supporting your feedback</li><li>Provide a postal or electronic address for service regarding the submission</li><li>Be submitted via the &#39;Have Your Say&#39; platform, via email at <a href="mailto:tccwaterops@townsville.qld.gov.au">tccwaterops@townsville.qld.gov.au</a> or sent to Townsville City Council, 103 Walker Street, Townsville, QLD 4810.</li></ul>How long is the public consultation period?The public consultation period runs from Monday 14 April to 5pm on Monday 12 May 2025. If you wish to comment or make suggestions about the proposed draft, please ensure your formal submission is made within this timeframe.

Water Services Customer Service Standard Review

Townsville City Council values community safety and works to improve it through different means. When residents feel safe in public spaces and engage with their community, it boosts well-being and makes our city more enjoyable to live in.This proposed Community Safety and Wellbeing Plan outlines the Council&#39;s current and future strategies for enhancing community safety. The primary goal is to improve perceptions of safety, reduce crime, and strengthen community resilience.This plan will establish an evidence-based and coordinated strategy for community safety and well-being in partnership with the community. It will serve as a framework for identifying and addressing community safety issues in a unified manner. Additionally, it is a vital tool for guiding the Council&#39;s future decision-making and encouraging ownership and involvement within the community.How can you get involved?The Council values community feedback on all our projects and invites key stakeholders, community safety audiences, and all community members to participate and engage in this Community Safety and Wellbeing Plan survey feedback form below. Please feel free to navigate through the information on the right sidebar.How long is the consultation period?Council will engage with community members to ensure effective collaboration in this consultation, which opens Monday, 10 February, and concludes Friday, 14 March 2025.This initial Community Safety and Wellbeing Plan serves as the foundation for future, evidence-based strategies tailored to the City of Townsville&#39;s evolving community safety needs.

Community Safety and Wellbeing Plan

OVERVIEWWelcome to Have Your Say Townsville &ndash; the online community engagement site for Townsville City Council. Have Your Say Townsville is an online hub where our community can provide real input and direction into projects and initiatives that affect your local areas and the overall excellence of our city.Whether it be playgrounds, planning schemes, local laws, open space projects or major infrastructure, this is the place to share your thoughts, initiatives, and opinions.Sign up to Have Your Say Townsville to receive regular updates about Council projects and programs, including invitations to have your say via feedback forms, workshops, online forums or face-to-face community engagement sessions.Work with us and shape your community, your region and your future. <hr> COMMUNITY ENGAGEMENT POLICY Townsville City Council&rsquo;s Community Engagement Policy outlines council&rsquo;s commitment to engaging with our region&rsquo;s diverse communities.Townsville City Council has adopted the International Association for Public Participation (IAP2) framework which will applied as appropriate through the Community Engagement Plan. Community Engagement will be designed to reflect the appropriate IAP2 levels:<ul><li>Inform: Providing the public with balanced and objective information to assist them in understanding the situation, circumstances and /or council decisions.</li><li>Consult: two-way communications designed to obtain public feedback about ideas or rationale, alternatives and proposals to inform decision making.</li><li>Involve: Working directly with the public throughout the process to ensure that public concerns and aspirations are consistently understood and considered.</li><li>Collaborate: To partner with the public in each aspect of the decision including the development of alternatives and the identification of the preferred solution.</li></ul>View or download our <a href="https://www.townsville.qld.gov.au/__data/assets/pdf_file/0009/6012/Community-Engagement-Policy.pdf" rel="noopener noreferrer" target="_blank">Community Engagement Policy</a>. <hr> ACKNOWLEDGEMENTTownsville City Council acknowledges the Wulgurukaba of Gurambilbarra and Yunbenun, Bindal, Gugu Badhun and Nywaigi as the Traditional Owners of this land. We pay our respects to their cultures, their ancestors and their Elders, past and present - and all future generations.

About Us

Townsville City Council’s vision and goals consultation runs until 10 December 2024, and everyone is invited to be involved. Afterwards, we’ll report back to you on the feedback we receive and consider your ideas as we create our next five-year Townsville Plan, which will be published in 2025.

Townsville City Council Corporate Plan 2025 - 2029

Townsville City Council is currently working on a package of updates to our Townsville City Plan (also referred to as ‘the planning scheme’) based on the latest flood modelling information and the Queensland standard risk-based approach to flood-related decision making.

Planning for a Flood Resilient Townsville

The Townsville City Plan is designed to support building and land use decisions that keep people safe, protect property, improve resilience and make Townsville a great place to live.Council is currently working on a package of updates to our Townsville City Plan (also referred to as &lsquo;the planning scheme&rsquo;) based on the latest flood modelling information and the Queensland standard risk-based approach to flood-related decision making.You can visit the <a href="https://www.townsville.qld.gov.au/building-planning-and-projects/planning-for-a-flood-resilient-townsville/" rel="noopener noreferrer" target="_blank">Townsville City Council website</a> to see the latest information on flood mapping, modelling and studies, and for more on how a risk-based planning approach works.To help us make the best decisions for future planning in Townsville, we&rsquo;re <a href="https://haveyoursay.townsville.qld.gov.au/planning-for-a-flood-resilient-townsville/surveys/planning-for-a-flood-resilient-townsville" rel="noopener noreferrer" target="_blank">inviting public feedback</a> on some options that could impact future land use and construction in our city.Final proposals addressing these issues will form part of a formal amendment package that we expect to bring forward for consultation in 2025.Understanding flood riskThe risk of flooding and its impacts on people and property are major considerations for everyone in Townsville. We&rsquo;ve always experienced flooding &ndash; our city sits on a floodplain &ndash; and we now also need to consider the impact of climate change when making decisions about future development. Our planning scheme prioritises decisions that protect people and property from flooding.Taking a risk-based approach to flooding means that we now consider:<ul><li>Flood hazard &ndash; how likely a flood is in a specific area, and what a flooding event would be like, including how deep and fast-moving water might be</li><li>Flood consequence &ndash; what effect the flood would have on people and property in an area, how vulnerable they would be and how this could impact the wider community.</li></ul>Taken together, these hazard and risk factors combine to give us a risk rating for all areas in Townsville, from very low risk (FR1) to very high risk (FR5). This will replace our previous approach, which was based solely on hazard. You can see how the new risk maps differ from the current hazard maps on the <a href="https://www.townsville.qld.gov.au/building-planning-and-projects/planning-for-a-flood-resilient-townsville/" rel="noopener noreferrer" target="_blank">Townsville City Council website</a>.Identifying areas for your feedbackIn updating the Townsville City Plan to increase resilience, our planners will be proposing many changes that deliver a clear improvement in safety or flood resilience. These will be shared for consultation in our full amendment package next year.Our planners have also identified some areas where potential changes could deliver some improvements in resilience but would limit or otherwise impact future building options. In these cases, it&rsquo;s important to strike a balance between enabling people to develop and build appropriately, while still providing protection for the community. These are the areas where we would welcome your views.Some additional background to help you take part in this consultationOur consultation options all refer to flood risk (rather than just flood hazard). Sometimes the options will be between maintaining the current approach and introducing a new, higher standard for greater resilience. Other options may ask you to choose between different standards for different risk levels.It&rsquo;s important to remember that when setting building standards and other Planning requirements there are two main types of impact from building in flood areas:On-site Impacts - risk to people within a property (such as inside a house) when flooding occurs and the risk to that building or property.Off-site Impacts - risk to surrounding people and buildings.During a flood, a new structure or other building work needs to be safe for the people inside or using it, safe itself from the impact of flooding, and not having an unreasonable negative impact on neighbouring people or property.Townsville has many beautiful homes that have withstood floods, extreme weather events and more during the last 100 years. Some homes being built today may still be there in the next century, so we have to ensure that they are protected against future flood risk.In addition to the more informed risk-based approach and new risk mapping, we also have updated flood depth modelling, based on the latest scientific research, many years of observed flood data and incorporating the impacts of future climate change. This gives us the opportunity to make different decisions about how planning could better protect people and property.In each question, you can choose only one option. You will then have an opportunity to explain why you have chosen that option, if you wish to.In all cases, proposed changes only refer to future building or land use decisions &ndash; anything that is already built or approved will not be impacted by any amendments proposed or accepted.Some useful termsDefined flood level &ndash; is the level that floodwaters are expected to reach during the defined flood event. We use the defined flood level to determine appropriate floor heights for most new development. In Townsville, this is the 1% AEP flooding event (sometimes referred to as a 1-in-100-year event) and it is the level shown in Townsville&rsquo;s flood depth mapping.Defined flood area &ndash; this is any land or property that is shown as experiencing any level of flooding during a 1% AEP flooding event, as shown in Townsville&rsquo;s flood depth mapping.Dwellings - A building or part of a building used or capable of being used as a self-contained residence that must include the following:<ul><li>food preparation facilities</li><li>a bath or shower</li><li>a toilet and wash basin</li><li>clothes washing facilities.</li></ul>This term includes outbuildings, structures and works normally associated with a dwelling.Habitable rooms &ndash;a room used for normal domestic activities, and includes a:<ul><li>bedroom</li><li>living room</li><li>lounge room</li><li>music room</li><li>television room</li><li>kitchen</li><li>dining room</li><li>sewing room</li><li>study, playroom</li><li>family room</li><li>home theatre</li><li>sunroom.</li></ul>Non-habitable rooms - includes a:<ul><li>bathroom</li><li>laundry</li><li>water closet</li><li>pantry</li><li>walk-in wardrobe</li><li>corridor</li><li>hallway</li><li>lobby</li><li>photographic darkroom</li><li>clothes-drying room</li><li>other spaces of a specialised nature occupied neither frequently nor for extended periods.</li></ul>

Council will partner with the community to co-design and develop a new all-ages, all abilities Skate Park facility at Harold Phillips Park in Garbutt.Prospective park renewals including Skate Park creations can create a better-quality open space environment for everyone to enjoy, help keep our city cooler, and support biodiversity in our local area. Park renewals including activation upgrades contribute significantly to the liveability and neighbourhood character of the identified suburb and are highly valued by the community.The Queensland Government provided $1 million to Townsville City Council to upgrade Harold Phillips Park, including a new skate park, to enable Queenslanders to participate in sports and recreation activities.This exciting evolutional project could potentially consider a complete renewal to the existing Skate Park features within Harold Phillips Park conducted through extensive community consultation that could modernise and provide a quality open space Skate Park Hub environment that can be fully utilised by all ages and abilities.Council is now inviting our community to participate in the second stage of consultation requesting your attendance at the Skate Park Co-Design in Partnership, Key User Group Workshop in creating the Council&#39;s vision of a unique family-friendly activated Skate Park for a truly iconic and appealing destination for our community to enjoy.The council advises that the delivery of this project will be conducted in stages with Stage 1 consisting of an understanding of the community needs complete now the project is now moving into stage 2: 30% - 50% Skate Park design. Additional stages in the following months so please&nbsp;register and or&nbsp;follow this project to continue the journey with an anticipated completion date by June 2022 with the construction of the skate park completed by 2024.How can you get involved?Council values community feedback on all our projects and invites residents, visitors, and user groups of the park to participate in this Co-Design in Partnership Workshop, Thursday, 21 May 2022.How Long is the community consultation period?Council will actively engage with residents, educational providers, and prominent user groups to ensure co-design in collaboration, educational opportunities, and open space activation recourses are provided that will connect the community and provide a free destination for families to be physically active and socially connected.&nbsp;Harold Phillips Park - Skate Park Hub, designed in partnership for future generations to enjoy.

Skate Park Co-Design in Partnership

Townsville City Council values community safety and works to improve it through different means. When residents feel safe in public spaces and engage with their community, it boosts well-being and makes our city more enjoyable.This proposed Community Safety and Wellbeing Plan outlines Council&#39;s current and future strategies for enhancing community safety. The primary goal is to improve perceptions of safety, reduce crime, and strengthen community resilience.This plan will establish an evidence-based and coordinated strategy for community safety and well-being in partnership with the community. It will serve as a framework for identifying and addressing community safety issues in a unified manner. Additionally, it is a vital tool for guiding Council&#39;s future decision-making and encouraging ownership and involvement within the community.How can you get involved?The Council values community feedback on all our projects and invites key stakeholders, community safety audiences, and all community members to participate and engage in this Community Safety and Wellbeing Plan survey feedback form below. Please feel free to navigate through the information on the right sidebar.How long is the consultation period?Council will engage with community members to ensure effective collaboration in this consultation, which opens Monday, 10 February, and concludes Friday, 14 March 2025.This initial Community Safety and Wellbeing Plan serves as the foundation for future, evidence-based strategies tailored to the City of Townsville&#39;s evolving community safety needs.

<div class="fr-view" id="project_description_text"><div class="faux row textwrap_center"><div class="description parent-description"><div class="truncated-description">What&rsquo;s your vision for Townsville? Making Townsville a better place to live starts with a vision of what &lsquo;better&rsquo; looks like. It needs to be a vision we&rsquo;ve all had a chance to help shape, and one that will deliver improvements for everyone.For Council, that vision becomes our guide &ndash; everything we deliver and all the decisions we make must be moving Townsville towards that vision.That&rsquo;s why it&rsquo;s so important that as many people as possible join the conversation and share their ideas &ndash; what do we all want Townsville to be?What would make you love Townsville more? If we think about the vision as our &lsquo;big picture&rsquo;, we then need some goals to help organise and prioritise those things that make the vision a reality. Goals are practical &ndash; they are a way of talking about &lsquo;what we do&rsquo; as Council. By helping us refine our goals and what they cover, you&rsquo;re also deciding how our success will be measured.It comes down to two simple questions: what do we want Townsville to be and what does Council need to do to help us get there? We want to hear your answers and get feedback on our ideas, and there&rsquo;s a range of ways to get involved.Big conversations &ndash; join us for a chat with Councillors at one of our community drop-in sessions focused on shaping our vision and goals for Townsville. Bring your ideas and opinions and be prepared to share!<ul type="disc"><li>Saturday 16 November, 10am to 12pm at the Mayoral Forecourt Townsville City Council - 103 Walker Street, Townsville</li><li>Saturday 30 November, 9am to 11am at the Mayoral Forecourt Townsville City Council - 103 Walker Street, Townsville</li></ul>Have Your Say survey &ndash; ideas rich but time poor? Taking part in our online survey (below) takes just a few minutes and we&rsquo;ll ensure your ideas are part of the conversation.Just one thing &ndash; look out for our quick-fire polls and single question surveys by following Townsville City Council on social media. We&rsquo;ll also be running smaller, local consultation sessions across the community to make sure we hear from as many of the different voices that make up Townsville.Townsville City Council&rsquo;s vision and goals consultation runs until 10 December 2024, and everyone is invited to be involved. Afterwards, we&rsquo;ll report back to you on the feedback we receive and consider your ideas as we create our next five-year Townsville Plan, which will be published in 2025.</div></div></div></div>

Townsville City Council is committed to providing parks, sporting fields and recreation areas with facilities that promote the well-being of our city.As part of our commitment, the Council is undertaking early planning for the future playground renewal at Duggan Plains Park, Alligator Creek.About the projectDuggan Plains Park is a significant community asset located approximately 25 kilometers south of Townsville City. This rural locality boasts various club facilities, including the Alligator Creek Pony Club, Community and Sports Club, and the Alligator Creek Lions Club. A proposed redesign aims to enhance the park&#39;s functionality and appeal by co-locating the playground equipment with the picnic facilities, forming a Local Node within the park&#39;s overall layout.For further information on what a local node in Duggan Plains can offer, please refer to the Local Recreation Park in the accompanying factsheet.Although the Council has yet to adopt this project into a future budget, community feedback will help prioritise it and identify potential future grant applications and funding opportunities. Community Feedback SoughtCouncil is seeking your input to understand better the way the community use the park and would like to know the following:<ul><li>When and how do you currently use Duggan Plains Park?</li><li>What is the best location for the playground?</li><li>What theme and age group would you like to see for the playground?</li></ul>How can you get involved?Council invites you to Have Your Say by completing the short online survey below. The survey will be open for public participation between Monday, 4 November to Friday, 13 December 2024.Your valuable feedback will provide community guidance regarding Council&#39;s future decision-making and planning opportunities for this park.On-site Consultation: Meet and greet with your Divisional Councillor and the Council team to have your say on the future of this park.<ul style="list-style-type: square;"><li>When: Thursday 14 November 2024</li><li>Where: Duggan Plains Park, Parkland Road, Alligator Creek</li><li>Time: 3-4 pm</li></ul>Next stepsCouncil will review and evaluate all survey responses and feedback. The final design will consider these while adhering to the Council&#39;s playground design guidelines and standards. Council will continue to update the community as the planning of this project progresses.

Duggan Plains Park

Townsville City Council is committed to providing parks, sporting fields, recreational areas and inspirational gardens that promote and contribute to our city&#39;s health, welfare and community enjoyment.As part of our commitment, Council is undertaking early planning for the future playground renewal at Saunders Beach Park, Saunders Beach.About the projectTownsville City Council is undertaking early planning for the playground renewal at Saunders Beach Park and is seeking community input to co-design the renewal.Saunders Beach Park is an already popular and well-developed District Park with picnicking facilities, a well shaded playground area, and designated camping area. A re-design of the current playground layout could improve the parks&rsquo; function and amenity. For more information on Townsville&rsquo;s open space areas, park types and hierarchy are available to view &ndash; located in the right side of the page.While any improvements are not yet part of Council&rsquo;s Capital Works Program for construction, community feedback will help develop the vision for the playground renewal and seek potential future grant applications and funding opportunities.Community Feedback SoughtCouncil is seeking your input to understand better the way the community use the park and would like to know the following:<ul><li>When and how you currently use Saunders Beach Park</li><li>What you love about the park</li><li>What improvements you would like to see</li></ul>Your valuable feedback will provide community guidance regarding Council&#39;s future decision-making and planning opportunities for this park.How can you get involved?Council invites you to participate by providing feedback on the potential renewal of Saunders Beach Park playground by collaborating with us in the &#39;pre-planning&#39; phase of this project.Your thoughts and contributions are vital to our planning. They help us make the right decisions to ensure that the playground meets the community&#39;s and visitors&#39; needs now and in the future. Although Council has yet to adopt this project into a future year&#39;s budget, community feedback will help prioritise it and identify potential future grant applications and funding opportunities for its delivery.Council values community feedback on all our projects and invites surrounding residents and park users to participate in the below survey. The survey will be open for public participation from Monday 28 October to Friday, 29 November 2024.On-site Consultation: Meet and greet with your Divisional Councillor and the Council team to have your say on the future of this park.<ul style="list-style-type: square;"><li>When: Thursday 7 November 2024</li><li>Where: Saunders Beach Park, Reef Street, Saunders Beach</li><li>Time: 3-4pm </li></ul>Next stepsCouncil will review and evaluate all survey responses and feedback. The final design will consider these while adhering to the Council&#39;s playground design guidelines and standards. Council will continue to update the community as the planning of this project progresses.

Saunders Beach Park Renewal

Townsville City Council is committed to providing parks, sporting fields, recreational areas and inspirational gardens that promote and contribute to our city&#39;s health, welfare and community enjoyment.As part of our commitment, Council is undertaking early planning for the future playground renewal at Little Reid Park, Railway Estate. About the projectTownsville City Council is undertaking early planning for the playground renewal at Little Reid Park, Flowers Street, Railway Estate.The park is a popular and well-developed Local Park with a Racing Car theme being located adjacent the V8 Track, with picnicking facilities, playground, learn to ride facility, and a half basketball court.While improvements are not yet part of Council&rsquo;s Capital Works Program for construction, community feedback will help prioritise improvements and seek potential future grant applications and funding opportunities.For further information on what small parks such as Little Reid Park can offer, please download the Park Hierarchy factsheet from the documents section on the right-hand side of this page. Community Feedback SoughtCouncil is seeking your input to understand better the way the community use the park and would like to know the following:<ul><li>When and how do you currently use Little Reid Park?</li><li>What do you love about the park?</li><li>What improvements would you like to see?</li></ul>Your valuable feedback will provide community guidance regarding Council&#39;s future decision-making and planning opportunities for this park. How can you get involved?Council invites you to participate by providing feedback on the potential renewal of Little Reid Park playground by collaborating with us in the &#39;pre-planning&#39; phase of this project.Your thoughts and contributions are vital to our planning. They help us make the right decisions to ensure that the playground meets the community&#39;s and visitors&#39; needs now and in the future. Although Council has yet to adopt this project into a future year&#39;s budget, community feedback will help prioritise it and identify potential future grant applications and funding opportunities for its delivery.Council values community feedback on all our projects and invites surrounding residents and park users to participate in the below survey. The survey will be open for public participation from Wednesday, 9 October to Friday, 8 November 2024.On-site Consultation Meet and greet with Councillor Liam Mooney and the Council team to have your say on the future of this park. When: Friday 1 November 2024 Where: Little Reid Park, Flowers Street, Railway Estate 4810 Time: 3&ndash;4pmNext stepsCouncil will review and evaluate all survey responses and feedback. The final design will consider these while adhering to the Council&#39;s playground design guidelines and standards. Council will continue to update the community as the planning of this project progresses.

Little Reid Park Playground Renewal

Townsville City Council is committed to providing parks, sporting fields, recreational areas and inspirational gardens that promote and contribute to our city&#39;s health, welfare and community enjoyment.As part of our commitment, the Council is undertaking early planning for the playground renewal at Queens Gardens and is seeking community input to co-design the future playground renewal.About the ProjectThe playground is situated in the northern quadrant of Queens Gardens. The play equipment and furniture will be updated as part of this community consultation project. A new playground has the potential to enhance amenities and promote inclusivity. Additionally, it could offer a unique play experience that is special to Queens Gardens.Although Council has yet to adopt this project into a future year&#39;s budget, community feedback will help prioritise it and identify potential future grant applications and funding opportunities for its delivery.Community Feedback SoughtCouncil is seeking your input to understand better the way the community use the park and would like to know the following:<ul><li>When and how do you currently use Queens Gardens playground?</li><li>What do you love about the current playground?</li><li>What theme and age group would you like to see for the playground?</li></ul>Your valuable feedback will provide community guidance regarding Council&#39;s future decision-making and planning opportunities for this park.How you can get involved?Council invites you to Have Your Say by completing the short online survey below. The survey will be open for public participation from Wednesday, 30 October to Friday, 29 November 2024.On-site Consultation: Meet and greet with your Divisional Councillor and the Council team to have your say on the future of this park.<ul><li>When: Wednesday, 13 November 2024</li><li>Where: Queens Gardens (Playground)</li><li>Time: 3.30 - 4.30 pm</li></ul>Next stepsCouncil will review and evaluate all survey responses and feedback. The final design will consider these while adhering to the Council&#39;s playground design guidelines and standards. Council will continue to update the community as the planning of this project progresses.

Queens Gardens Playground Renewal

Townsville City Council is committed to providing parks, sporting fields, recreational areas and inspirational gardens that promote and contribute to our city&#39;s health, welfare and community enjoyment.As part of our commitment, Council is undertaking early planning for the future playground renewal at Balgal Beach Park, Balgal Beach. About the projectBalgal Beach Park is a key community asset designed to bring everyone together in a fun, welcoming, and comfortable environment. From market stalls to a place for travellers to rest, the park provides valuable and unique opportunities for physical activity and meaningful interactions between people of all ages.While any improvements to the playground are not yet part of Council&rsquo;s Capital Works Program for construction, community feedback will help determine the preference for the replacement playground equipment. It will also help support potential future grant applications and funding opportunities.For further information on what small parks such as Balgal Beach can offer, please download the Park Hierarchy factsheet from the documents section on the right-hand side of this page. Community Feedback SoughtCouncil is seeking your input to understand better the way the community use the park and would like to know the following:<ul><li>When and how do you currently use Balgal Beach Park?</li><li>What do you love about the park?</li><li>What improvements would you like to see?</li></ul>Your valuable feedback will provide community guidance regarding Council&#39;s future decision-making and planning opportunities for this park. How can you get involved?Council invites you to participate by providing feedback on the potential renewal of Balgal Beach Park playground by collaborating with us in the &#39;pre-planning&#39; phase of this project.Your thoughts and contributions are vital to our planning. They help us make the right decisions to ensure that the playground meets the community&#39;s and visitors&#39; needs now and in the future. Although Council has yet to adopt this project into a future year&#39;s budget, community feedback will help prioritise it and identify potential future grant applications and funding opportunities for its delivery.Council values community feedback on all our projects and invites surrounding residents and park users to participate in the below survey. The survey will be open for public participation from Wednesday, 9 October to Friday, 8 November 2024. On-site Consultation Meet and greet with Councillor Paul Jacob and the Council team to have your say on the future of this park. When: Thursday 31 October 2024 Where: Balgal Beach Park, 3 Tooth St, Balgal Beach QLD 4816 Time: 3&ndash;4pm Next stepsCouncil will review and evaluate all survey responses and feedback. The final design will consider these while adhering to the Council&#39;s playground design guidelines and standards. Council will continue to update the community as the planning of this project progresses.

Balgal Beach Park Playground Renewal

Townsville City Council is committed to providing parks, sporting fields, recreational areas and inspirational gardens that promote and contribute to our city&#39;s health, welfare and community enjoyment.As part of our commitment, Council is undertaking early planning for the future playground renewal at Beatrice Nelson Park, Mount Louisa. About the projectThis Local Recreation Park is already popular and well-developed, with an extensive pathway network, picnicking facilities, a playground, and a basketball court. For further information on what small parks such as Beatrice Nelson offer, please download the<a href="https://ehq-production-australia.s3.ap-southeast-2.amazonaws.com/f170d94e3fb305077a194bf6da6c3218262ff97d/original/1727141432/6fea78dc0530759b0d49970dfcfa9a64_Factsheets_ParkHierarchy_InfoSheets_2023_%282023_Notosans_Update%29.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIA4KKNQAKIOR7VAOP4%2F20240925%2Fap-southeast-2%2Fs3%2Faws4_request&X-Amz-Date=20240925T051253Z&X-Amz-Expires=300&X-Amz-SignedHeaders=host&X-Amz-Signature=c605886cd28bc04d28de10c353c2c174dae5339e8895e9dad4a3278527823696" rel="noopener noreferrer" target="_blank"> Park Hierarchy factsheet</a> from the documents section on the right-hand side of this page. Community Feedback SoughtCouncil is seeking your input to understand better the way the community use the park and would like to know the following:<ul><li>When and how do you currently use Beatrice Nelson Park?</li><li>What do you love about the park?</li><li>What improvements would you like to see?</li></ul>Your valuable feedback will provide community guidance regarding Council&#39;s future decision-making and planning opportunities for this park. How can you get involved?Council invites you to participate by providing feedback on the potential renewal of Beatrice Nelson Park playground by collaborating with us in the &#39;pre-planning&#39; phase of this project.Your thoughts and contributions are vital to our planning. They help us make the right decisions to ensure that the playground meets the community&#39;s and visitors&#39; needs now and in the future. Although Council has yet to adopt this project into a future year&#39;s budget, community feedback will help prioritise it and identify potential future grant applications and funding opportunities for its delivery.Council values community feedback on all our projects and invites surrounding residents and park users to participate in the below survey. The survey will be open for public participation from Monday, 30 September to Friday, 1 November 2024. On-site Consultation Meet and greet with Councillor Vera Dirou and the Council team to have your say on the future of this park.When: Thursday 17 October 2024Where: Beatrice Nelson Park, 2-6 Sarina Court, Mount LouisaTime: 5&ndash;6pm Next stepsCouncil will review and evaluate all survey responses and feedback. The final design will consider these while adhering to the Council&#39;s playground design guidelines and standards. Council will continue to update the community as the planning of this project progresses.

Beatrice Nelson Park Playground Renewal

Townsville City Council is committed to managing flying-fox roosts in urban areas.As part of our commitment, Council, in association with Ecosure, invited community feedback from Friday, 12 April, and Friday, 7 June 2024, to inform the development process for a Flying-Fox Roost Management Plan.A community consultation report and a draft copy of the plan are now available for download in the documents section on the right-hand side of this page.About the projectThis plan will provide Council with a framework to manage flying-fox roosts in the LGA, focusing on five urban roosts. It includes short and long-term options to support residents while encouraging coexistence with flying foxes.Community Feedback SoughtCouncil is undertaking a second round of consultation and is seeking any additional comments or suggestions you may have regarding the progress of the draft plan.Your valuable feedback will provide community guidance regarding Council&#39;s continual improvement of our roost management activities.How can you get involved?Council invites you to participate by providing feedback on the plan and collaborating with us in the drafting phase of this project.Your thoughts and contributions are vital to our drafting. They help us make the right decisions to ensure our management activities meet the community&#39;s needs now and in the future.Council values community feedback on all our projects and invites the community to participate in the survey below.Have Your SayThe survey will be open for public participation from Monday 30 September - Friday 25 October 2024.Next StepsCouncil will review and evaluate all survey responses and feedback. The final plan will consider these while adhering to the Council&#39;s wildlife management guidelines and standards. Council will continue to update the community as the plan&#39;s development progresses.This Flying-Fox Roost Management Plan was developed with funding support from the Queensland Department of Environment and Science, 2021-2024 Flying-Fox Roost Management in Queensland Program.

Flying-Fox Roost Management Plan

Creative Industries - An Exploration Study of Engagement and PracticeThe City of Townsville is evolving its identity to be the Capital of Northern Australia and is the Regional Capital of North Queensland.Townsville City Council is committed to the support of job growth and in partnership with our businesses and community remains an active partner in identifying, maintaining, and strengthening the Creative Industries&#39; role in progressing our city&#39;s economy.It is acknowledged that the creative industries can contribute substantially to the growth and diversity of our city&#39;s lifestyle and economy through their innovation potential and reach. The creative industries sector as we know continually changes, largely because of advancements in technology as well the local challenges in terms of professional development.The information received through this Exploration Study of Engagement and Practice will guide the development of a new Arts and Culture Strategy for the Council. Results received will be workshopped through the Arts and Culture Advisory Committee which will lay the foundation outlining the challenges and opportunities that exist for Townsville&#39;s cultural community, culminating with a clear set of goals and vision for Arts and Culture in Townsville that will take us into the next decade and beyond.How can you get involved?Council values community feedback on all our projects and invites key stakeholders, creative audiences, and any member of the community to participate in this Creative Industries feedback form located below please feel free to navigate through the respective information located within the sidebar positioned on the right.How long is the consultation period?Council will actively engage with prominent arts and culture groups, and interested community members to ensure an appreciation in collaboration feedback is achieved with this consultation opening Monday, 15 April and concluding Friday, 28 June 2024.Council in partnership with academics from James Cook University&#39;s Business School would like to gain an appreciation of the important creative members of our community through this Creative Industries -An Explorative Study of Engagement and Practice consultation.Creative Industries - engaged in a partnership for future generations to prosper.

Creative Industries -  An Explorative Study of Engagement and Practice

PROJECT UPDATE (JULY 2023) - Lakeside Park Playground Renewal (NOW OPEN!) 

Future Local Recreation Park Renewals

In 2022, Council invited the community to provide feedback in relation to a playground option proposed to improve the overall user experience within Crestbrook Drive Park. The project received 590 visitors to the page with 238 responses that has provided Council guidance in shaping this park, and more importantly future open space parks within our region.

Crestbrook Drive Open Space Playground Selection & Improvements

Thank you for your participation in the public consultation, held between Wednesday 27 October to Friday 26 November 2021, regarding the Rollingstone and Balgal Beach Open Space Renewal.

Rollingstone & Balgal Beach Open Space Renewal

In early 2022, Council invited the community to provide feedback in relation to a playground option proposed to improve the overall user experience within Illuta Park. The project received 360 visitors to the page with 64 responses that has provided Council guidance in shaping this park, and more importantly future open space parks within our region.

Illuta Park Playground Selection & Improvements

Thank you for your participation in the public consultation, held between 20 September to 18 October 2021, regarding the McConachy Park playground renewal in Cranbrook.

McConarchy Park Playground Renewal

In 2021, Council invited the community to provide feedback in relation to a playground option proposed to improve the overall user experience within Crete Street Park. The project received 249 visitors to the page with 53 responses that has provided Council guidance in shaping this park, and more importantly future open space parks within our region.

Crete Street Park Playground Renewal

In 2021, Council invited the community to provide feedback in relation to a playground option proposed to improve the overall user experience within Focus Park. The project received 325 visitors to the page with 60 responses that has provided Council guidance in shaping this park, and more importantly future open space parks within our region.

Focus Park Playground Selection & Improvements

In 2021, Council invited the community to provide feedback in relation to a playground option proposed to improve the overall user experience within Shutehaven Park. The project received 506 visitors to the page with 152 responses that has provided Council guidance in shaping this park, and more importantly future open space parks within our region.

Shutehaven Park Renewal

Following consultation with the community, Townsville City Council has upgraded the playground with modern equipment including two climbing towers, three slides, a flying fox, climbing ropes, swings, soft-fall flooring and a carousel.

The new equipment has further enhanced Bluewater Park’s reputation as a destination park for Townsville parents and children.

Bluewater Park Renewal

Please find the list of past community consultations facilitated through the Have Your Say Townsville platform.

Past Engagements 

Townsville City Council welcomes you to participate and have your say on a range of projects and initiatives in our community. Your feedback will contribute to shaping our city, and guide Council on decision making and planning for the future.

Register Now and Have Your Say

<div style="overflow-x: auto;"><table border="0" width="100%"><tbody><tr><td><img src="https://s3-ap-southeast-2.amazonaws.com/ehq-production-australia/040dfc4ba99bbace13dab397d0c93886b9caf32a/original/1692144625/1213250825e77818a867b6f4d6c52be9_TCC_Corporate_Primary_Logo_COLOUR.png?1692144625" style="width: 131px;" class="fr-fic fr-dib"></td><td style="padding: 20px 40px; font-family: Arial, sans-serif; font-size: 12px; line-height: 20px;">Contact Us<h3 class="catalog__item__meta " id="stakeholder-engagement-team-45"> </h3><div class="catalog__item__meta" title="">&nbsp; &nbsp; &nbsp; Townsville City Council</div><div class="email" title="">&nbsp; &nbsp; &nbsp; haveyoursay@townsville.qld.gov.au</div><div class="catalog__item__meta" title="">&nbsp; &nbsp; &nbsp; 13 48 10</div></td></tr></tbody></table></div>

<div style="overflow-x: auto;"><table border="0" width="100%"><tbody><tr><td style="width: 99.5885%;">Townsville City Council acknowledges the Wulgurukaba of Gurambilbarra and Yunbenun, Bindal, Gugu Badhun and Nywaigi as the Traditional Owners of this land. We pay our respects to their cultures, their ancestors and their Elders, past and present - and all future generations.&nbsp;</td></tr></tbody></table></div>

PROJECT UPDATE (JANUARY 2025) - Duggan Plains Park Playground RenewalThank you for participating in the public consultation, held from 4 November to 13 December 2024, regarding the Duggan Plains Park Playground Renewal in Alligator Creek.Council is reviewing all survey responses collected during this engagement. Feedback has been compiled in the community consultation report, accessible in the documents tab on the right-hand side of this page.About the projectDuggan Plains Park is a significant community asset located approximately 25 kilometers south of Townsville City. This rural locality boasts various club facilities, including the Alligator Creek Pony Club, Community and Sports Club, and the Alligator Creek Lions Club. A proposed redesign aims to enhance the park&#39;s functionality and appeal by co-locating the playground equipment with the picnic facilities, forming a Local Node within the park&#39;s overall layout.For further information on what a local node in Duggan Plains can offer, please refer to the Local Recreation Park in the accompanying factsheet.Although the Council has yet to adopt this project into a future budget, community feedback will help prioritise it and identify potential future grant applications and funding opportunities.Community Feedback SoughtCouncil is seeking your input to understand better the way the community use the park and would like to know the following:<ul><li>When and how do you currently use Duggan Plains Park?</li><li>What is the best location for the playground?</li><li>What theme and age group would you like to see for the playground?</li></ul>How can you get involved?Council invites you to Have Your Say by completing the short online survey below. The survey will be open for public participation between Monday, 4 November to Friday, 13 December 2024.Your valuable feedback will provide community guidance regarding Council&#39;s future decision-making and planning opportunities for this park.Next stepsCouncil will review and evaluate all survey responses and feedback. The final design will consider these while adhering to the Council&#39;s playground design guidelines and standards. Council will continue to update the community as the planning of this project progresses.

Duggan Plains Park Future Renewal